Puthucode N Rajamani
Rajamani Group LLC, USA
Title: 21st century skills for managing healthcare professionals
Biography
Biography: Puthucode N Rajamani
Abstract
Communication, after all, is the tool you use every day to build your closest relationships, and experts (as well as common sense) tell us that the right words, spoken in the right way, can work wonders on even the testiest interactions. So what is the problem? Most of us think we’re good communicators, but research shows we’re surprisingly unskilled at it. According to ground-breaking work in the field of neuroscience, however, it’s easy to retrain ourselves to speak and listen in a way that stimulates sympathy and trust in the other person’s brain in a matter of seconds. This presentation hopes to achieve the following listed objectives: • Building Cross Cultural Effectiveness • Profiles of National Cultures Using the Cultural Orientation Approach • Receptive to cross-cultural learning and maintains an open and productive attitude toward difference. • Avoids quick judgment • Tolerates ambiguity and complexity in cross-cultural social situations. • Remains patient with others. • Continually pursues learning about other cultures. • Maintain focus and prioritize work • Learn good decision making process in a consistent manner • Obtain cooperation by communicating the risks and gains of appropriate decisions • Effective management of communications both within and outside the organization. The 24 soft-skills identified here helps towards a better dialogue and communication with a friend, a spouse or a colleague at work.